Refund policy
At Label Maninder Gulati, each piece is prepared with close attention to fit, finish and individual requirements. If you need assistance with an order, please contact us within 7–10 days of delivery before sending anything back.
Exchange-first assistance
Where eligible, we first review the concern and assist with an exchange, fit correction or another appropriate resolution. Approval depends on the product condition, the nature of the request and whether the piece was customised or made to individual measurements.
How to request assistance
- Contact Customer Care within 7–10 days of delivery.
- Share your order number, the reason for the request and clear photographs where relevant.
- Wait for confirmation and return instructions before dispatching the item.
- Send the item only after approval. Unauthorised returns may not be accepted.
Eligibility and condition
Items must be unworn, unused, unwashed and returned with original tags, packaging and proof of purchase. Items showing wear, alteration, damage after delivery, fragrance, makeup or missing tags may not be eligible.
Customised and personalised pieces
Pieces made or altered to individual measurements, special orders and personalised designs are generally not eligible for a standard return. If you have a fit concern, contact us promptly so our team can review whether an alteration or another solution is possible.
Incorrect, damaged or defective items
Please inspect your order on delivery. If you receive an incorrect, damaged or defective item, contact us promptly with your order details and photographs so we can evaluate the concern and make it right.
Refunds
If a refund is approved after inspection, it will be processed to the original payment method. Bank or payment-provider processing times may vary. Shipping, duties and customisation charges may be non-refundable where applicable.
Contact
For return or exchange assistance, email manindergulatioffical@gmail.com or use the Contact Us page on our website.